| 来源 | 数量 | 占比 |
|---|---|---|
| Reamaze (邮箱+IG DM+FB) | 662 | 88.9% |
| Judge.me | 40 | 5.4% |
| Trustpilot | 29 | 3.9% |
| Kickstarter | 14 | 1.9% |
| 等级 | 主题 | 频次 | 说明 |
|---|---|---|---|
| 红灯锁死 Bug | 21 | Hardware bug — SparkO stuck in red flashing mode, buttons unresponsive | |
| 开箱即损 | 12 | Unit doesn't power on out of the box / dies within days | |
| 其他硬件缺陷 | 40 | Other hardware/build defects (flicker, loose parts, etc.) | |
| 按键操作复杂 | 24 | Click pattern (single/double/long-hold) too hard to remember | |
| 亮度问题 | 41 | Brightness too high / too low / inconsistent | |
| 色温问题 | 36 | Red light defaulting on / wrong color order | |
| 充电问题 | 19 | Charging port/cable/issue | |
| 续航问题 | 5 | Battery drains too fast | |
| 说明书不足 | 3 | Manual/instructions insufficient or unclear | |
| 磁吸夹反馈 | 314 | Magnetic clip / mount feedback | |
| 包装 | 169 | Packaging feedback | |
| 尺寸重量 | 26 | Form factor feedback | |
| 多机同步 | 16 | Sync multiple SparkOs | |
| 功能请求 | 12 | Customer-requested features |
Too complicated . I find the clicking, double clicking, long hold button to be too confusing and complex. The first time I tried to use it at work, it got stuck on flashing red and no matter what I did, I couldn’t get it to stop. I followed the instructions thoroughly and stil...
— Trustpilot, 2026-04-02, 2/5
Hi again, just checking in. Because the package was clearly delivered to the wrong address (see photo), I would appreciate it if you could either: - Resend the item, and hopefully it will be delivered to the correct address (maybe put APARTMENT 5 in large, friendly letters on ...
— Reamaze (邮箱+IG DM+FB), 2025-12-16
Stopped being able to cycle through the light option after one use. Stopped being able to cycle through the light option after one use. Stuck in red.
— Judge.me, 2026-04-26, 1/5
hello there, A reminder about the defective light in my set of 3: if there is a way to hard reset it let me know, but I assume it is defective since I refuses to hold a charge. Either a recplacement unit or refund is fine by me. Met vriendelijke groet, Alieke van Sommeren Op w...
— Reamaze (邮箱+IG DM+FB), 2026-04-22
Too complicated . I find the clicking, double clicking, long hold button to be too confusing and complex. The first time I tried to use it at work, it got stuck on flashing red and no matter what I did, I couldn’t get it to stop. I followed the instructions thoroughly and stil...
— Trustpilot, 2026-04-02, 2/5
I finally received my order this morning, but one of my BlinkO devices isn't working: I press the button for 3 seconds and nothing lights up, not even the battery indicator light.
— Kickstarter, 2026-02-25
Hey There, I am using the Lumeo 4000 Lumeo for the first time, I did buy it last yearbut I have a memory that i tested it and it did work but now that I am planning on using it more frequently it is now not working. I 100% forget how to use it, i.e is it a single press on the ...
— Reamaze (邮箱+IG DM+FB), 2026-04-14
Help please it does not work. It has been charging for 3 hours and overnight using the cable provided. It pulses red then the light goes out. I double click it goes red then off. It is so disappointing. How do I return for a full refund. This is now my 4th message asking for h...
— Reamaze (邮箱+IG DM+FB), 2026-03-25
Dear Scout Life Support Team, I am writing to formally request a warranty replacement for my SparkO LED light unit, which I purchased as a backer (No. 1595) through your Kickstarte...
reamaze, 2026-04-24
FedEx (https://fonts.googleapis.com/css?family=Roboto:300,400,500,700) We've included the delivery details for you Your shipment was delivered. Delivery Date Thu, 03/05/2026 10:16a...
reamaze, 2026-03-05
Hello, Regretfully it doesn’t, as I don’t plan to purchase anything in your store, since at this point I don't trust your services anymore. In your e-mail you’re messing around sta...
reamaze, 2026-01-04
My PayPal account is [email protected] Regards. ________________________________ De: Scoutlite Enviado: lunes, 9 de marzo de 2026 10:50 Para: David - Asunto: Re: Little bag...
reamaze, 2026-03-09
I had to pay EU import fees and tax them despite them being prepaid. In December last year Scoutlite promised a refund then I heard nothing more. Last month I reached out again and...
kickstarter, 2026-04-08
I want a refund I've been getting ghosted by your staff and I'm not cool with that. I understand work hours and days off but my first email I received was Saturday of last week and...
reamaze, 2026-04-13
View your message and send a reply. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏...
— Reamaze (邮箱+IG DM+FB), 2025-12-24
Yes please Thank you! My best wishes for this new year! Best regards, Karin. ---------------- De: "Scoutlite" Envoyé: dimanche, 4 janvier 2026, 2:41 À: "CHAMARE Karine" Objet: Re: Re: a Scoutlite shipment from order SL2223 is on the way Hey Karine! I’m really sorry to hear tha...
— Reamaze (邮箱+IG DM+FB), 2026-01-06
hello there, A reminder about the defective light in my set of 3: if there is a way to hard reset it let me know, but I assume it is defective since I refuses to hold a charge. Either a recplacement unit or refund is fine by me. Met vriendelijke groet, Alieke van Sommeren Op w...
— Reamaze (邮箱+IG DM+FB), 2026-04-22
hello there, A reminder about the defective light in my set of 3: if there is a way to hard reset it let me know, but I assume it is defective since I refuses to hold a charge. Either a recplacement unit or refund is fine by me. Met vriendelijke groet, Alieke van Sommeren Op w...
— Reamaze (邮箱+IG DM+FB), 2026-04-22
https://www.trustpilot.com/ KYLE KIM LEFT A NEW REVIEW HI SKYLER WU, Kyle Kim just left a new 5-star review of www.scoutliteworld.com: The product came in perfect condition, and the packaging was also very premium, for a premium product! The light is super useful and very brig...
— Reamaze (邮箱+IG DM+FB), 2025-12-26
Hey Scoutlite Team, Hope you're having a good day! Just wanted to let you know that my Sparko Light order arrived safely – thanks for getting it to me so quickly! I'm running into a little snag with it, though. It's acting a bit peculiar. When I give the button a single press, a red light pops on for just a couple of seconds and then vanishes. And if I try a double press, the r...
Too complicated, doesn't work as expected. Having to remember all the different button pressing patterns, and what terms like "3 seconds" really is. I can only get white light and red. Play around a bit and I can change the brightness of white only. With the red blinking, I can't control the brightness or speed and it cuts out quickly. I thought this would be the successor ...
Hello Simon Joe here I just wanted to let you know that your first post is up and can be seen using the links below. Not sure who is running your Social media accounts but If tagging you as I post is ok with you I will do that for now on rather than send out a email on every post I make. Okay talk to you soon and hope you have a great rest of your week. Sincerely Joe https://yo...
Hi Scoutlite Team, I recently bought the Vario 2000 flashlight and just wanted to share some honest feedback after using it for a bit. Overall, the light is good and does the job for everyday use. It’s compact, bright, and has useful features. But there are a few things I think could be improved: * Battery info – I only found out after getting it that it’s a 1500 mAh battery. T...
Just wanted to let you know, when I placed my order it said I could add on another Everyday Carry Hook for free shipping. When I tried to do this, it wanted to charge me $7 shipping so I was unable to do so. On Sat, Jan 31, 2026 at 5:46 AM SCOUTLITE wrote: > > > > Help center > > > > > Thank you for your order,Aaron > > Your order is being prepared. You'll receive another email...
Kickstarter Backer: #1581 Pledgebox ID: PBID008163045 Hello SCOUTLITE team, as requested, I am writing to you directly. Due to the holidays and many appointments, I have unfortunately only just got round to it now. First of all, I would like to wish you a Happy New Year and say that the lights are really great. I am glad that I supported the project and believe that it is a goo...
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